Privacy Policy

Placentia EV Charger is a licensed C-10 electrical contractor that installs EV charging equipment in Placentia and the surrounding parts of north Orange County. This policy explains what information we collect when you call us or visit placentiaevcharger.com, why we collect it, and what we do with it afterward. It applies to this website and to the conversations we have with homeowners, property managers, and business owners who are considering work with us.

This website has no contact forms and collects no form submissions, so the only information we receive from you is what you choose to tell us directly. When you call or email us about a job, we usually write down your name, your phone number or email address, the address where the work would be done, and details about your vehicle, your electrical panel, and the equipment you want installed. We use those notes to prepare an estimate, schedule the visit, and pull permits when a job requires them. If you would rather not share a particular detail, say so, and we will tell you whether we can still quote the work without it.

Like most websites, placentiaevcharger.com records basic technical information when you visit: which pages you look at, the date and time of the visit, the general area suggested by your IP address, the browser and device you are using, and the site or search engine that sent you here. That information is gathered through standard web analytics and through small text files called cookies that your browser stores. We look at it in aggregate to see which pages people actually read and whether the site is working properly, not to build a profile of you personally. You can delete cookies or block them in your browser settings, usually under a heading like Privacy or Site Data, and most browsers can be set to warn you before a cookie is stored. Turning cookies off will not stop you from reading anything on this site.

We use what you tell us to answer your question, give you a price, schedule and perform the installation, order the right equipment, and handle permits, inspections, and warranty claims connected to your job. We may also use your phone number or email address to follow up on an estimate you asked for, confirm an appointment, or reach you about work we have already done. We keep records of completed jobs because electrical work is inspected and warranted, and we need to be able to look up what was installed and when.

We do not sell your personal information, we do not rent it, and we do not pass it to lead brokers, marketing lists, or other contractors. The only outside parties who handle it are the service providers we need in order to run the business, such as our website host, our analytics provider, our phone service, and the software we use to write estimates and invoices. Those providers work on our behalf and are not free to use your information for their own purposes. We may also share information when a permit application, an inspection, a rebate you asked us to help with, or a legal obligation makes it necessary.

This site sometimes links to other websites, such as charger manufacturers, the local building department, or a utility rebate program. Those sites are run by other organizations and follow their own privacy practices. Once you follow a link away from placentiaevcharger.com, this policy no longer applies, and we have no control over what the other site collects or how it is used. It is worth reading their policy before entering personal details there.

We keep estimate and job records for as long as we may need them for warranty, permitting, tax, and insurance purposes, which in practice means several years after the work is finished. Inquiries that never turn into a job are kept for a shorter period and then discarded. Website analytics data is retained on a rolling basis by the analytics service and is not tied to your name or phone number. If you want us to delete what we hold about you, call us and we will tell you what we have and what we are able to remove.

California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. You have the right to know what categories of personal information we have collected and where it came from, the right to request a copy of it, the right to ask us to correct it if it is wrong, and the right to ask us to delete it, subject to records we are required to keep. You also have the right to opt out of the sale or sharing of personal information, though we do not sell or share personal information in the way that law describes, so there is nothing to opt out of. We will not treat you differently or charge you more for exercising any of these rights. To make a request, call us at (555) 010-0100 and be ready to confirm a detail or two so we know we are speaking with the right person.

Our services are sold to adults who own or manage property, and this website is not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has given us information, call us and we will delete it.

We may update this policy as the business changes or as the law changes, and the revised version will be posted on this page with a new date at the top. Using the site after an update means the current version is the one that applies. If you have a question about this policy, want to know what we hold about you, or want something deleted, the fastest way to reach us is by phone at (555) 010-0100. We work out of the field rather than a walk-in office, so a phone call gets you an answer quickest.

This privacy policy is a general template provided for convenience and for general information only. It is not legal advice, and it may not cover every requirement that applies to a particular business or situation. Please have a qualified attorney review it before relying on it.